ATTENTION! Due to restrictions caused by the COVID-19 pandemia, our London office is now closed. In order to return the goods, please contact us on or phone number +44(0)20351471.

Our Returns Policy

We have full faith our customers will love our products. That’s why we offer a full money back guarantee.

All you have to do is notify us within 30 days of delivery and ship the item back to our office. We will reimburse you within 14 days, usually sooner. Your refund will be issued in the form of original payment, unless you state otherwise in the return form.

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Should the goods return damaged, we reserve the right to make a deduction from the reimbursement for any loss in value. Please make sure that the returned item is properly packaged when shipped!

You are responsible for the cost of shipping when returning an item; we do not accept “cash on delivery” packages.

email Return address:

Vasco Electronics

80-83 Long Lane

EC1A 9ET London

United Kingdom