Returns

ATTENTION! Due to restrictions caused by the COVID-19 pandemia, our London office is now closed. In order to return the goods, please contact us on contact@vasco-electronics.co.uk or phone number +44(0)20351471.

As part of heightened security precautions due to the COVID-19 outbreak we have introduced a 9-day quarantine for all shipments delivered to our office (returns and repairs). Please allow additional time for us to process your request, thank you.

Our Returns Policy

We have full faith our customers will love our products. That’s why we offer a full money back guarantee.

All you have to do is notify us within 14 days of delivery and ship the item back to our office. We will reimburse you within 14 days, usually sooner. Your refund will be issued in the form of original payment, unless you state otherwise in the return form.

download return form publish

Fill it in and send to contact@vasco-electronics.co.uk

Shipping Map Shipping Box

Should the goods return damaged, we reserve the right to make a deduction from the reimbursement for any loss in value. Please make sure that the returned item is properly packaged when shipped!

You are responsible for the cost of shipping when returning an item; we do not accept “cash on delivery” packages.

email Return address:

Vasco Electronics

80-83 Long Lane

EC1A 9ET London

United Kingdom